Pricing for their printing services is reasonable, I love their cardstock, cover weight is heavy and comes in beautiful colors.
I'm ordering all of my wedding invites through Cards and Pockets to make myself. This is a huge undertaking, as I'm sure many DIY brides know. Cards and Pockets makes the process so easy with their selection. But above all, their service has proven beyond amazing. I placed an order 2 weeks ago and got a call a few days later from a super nice gentleman wanting to confirm my purchase. Based on everything I ordered, he noticed one of my items appeared to be the wrong size. I couldn't believe he caught my mistake and took the time to call and confirm what I actually wanted. I immediately got a follow up email with the update and the items were shipped that day. Every employee I've dealt with has been incredibly kind, so responsive and very quick with solutions. I had one other thing I needed after receiving my order and Janine was fantastic with assisting me. I'm really seeing how greedy and unresponsive some vendors in the wedding industry can be, so I'm extra appreciative of Cards and Pockets!
I purchased a design layout for my invitations through Etsy and found a style that I liked. I did some research on envelopes and print shops and found Cards and Pockets. Their selection on colors and styles were great! I found the color that matched my layout EXACTLY. I worked with the print shop to incorporate the design I had and they were wonderful. The customer service is top notch here. I opted to receive the proof ahead of the invitations and it was perfect. I added some of my own flare to these and they turned out beautiful! I couldn't be happier with my decision to go with Cards and Pockets. I had priced out a few others and no one compared. They came in about 500.00 dollars cheaper than other places and their service was prompt. It took 21 days total from start to finish to get my final product and this included the time to get quotes, receive proofs in the mail, and then get invites. Excellent turnaround! I highly recommend them if you are a DIY'er, but don't want to do everything yourself.
Cards and Pockets did an absolutely amazing job with my invitations! The quality of work is high, and they are super easy to work with. They have great customer service, answer questions quickly, and even rushed my order for me. I would definitely use them again!
I love the large selection of paper items and colors to choose from including the embellishments (accessories). The quality was fantastic. I found the perfect color and stock of envelopes to use for my wedding invitations. I will definitely be using Cards & Pockets again and would recommend their products for sure!
It is amazing all that I could have done with Cards&Pockets. I chose to go more simply with my invites but the ability they give you to be creative it great! The Print Shop was awesome too seeing as I created everything myself. Again the options they have are great. You can spend a lot here so you do have to be aware of how much you are putting into the invites and if you will be putting them together yourself your having them assemble them.
The process was very easy for ordering pocket folds. I also used their printshop and they were very friendly and quick to respond.
Excellent people don't believe I dyi these
I designed my own wedding invitation and used the Cards & Pockets print shop. I was so nervous when I sent out the artwork! Turns out, there was absolutely no reason to be nervous. My first thought when I opened the sample was, "Oh, it's beautiful!" And it was, they did a fantastic job with the printing. I also ordered pocket invitations and envelopes. I was very impressed with the high quality of the papers used for the printing, envelopes, and pockets - the package looks and feels more expensive than it was. And they have such a wide selection of colors and styles, it was easy to find something that matched my wedding colors.
I used Cards & Pockets to print my Save the Dates, as well. I had an idea in mind since before I was engaged for a unique design; I did not want to do a standard postcard. C&P was one of the only vendors I found where I could design something start to finish instead of choosing from one of their templates. I explained what I was looking for, and sure enough they were able to help me create it! And almost six months after I sent them out, I still get compliments!
I do recommend ordering samples of everything first - the cost is definitely worth it to make sure you get exactly what you're looking for. I did decide to make some changes after receiving my samples. It was very easy. Which brings me to one of the best aspects (I think) of working with Cards & Pockets - their customer service! Everyone I worked with was super friendly, helpful, and knowledgeable. They also respond very quickly to emails.
I definitely recommend Cards & Pockets to anyone looking to DIY their invitations!
I received the invitations where the script font had been replaced with an unattractive system default font. I was very upset because first of all I was assured they would print correctly, and second off, that a company that does the volume of wedding invitations that Cards and Pockets does would not care enough to pause and question something that was so obviously wrong. But if that wasn't enough, to top it all off, the print quality on the invitations faded from the top of the invitation to the bottom. Tim at Cards and Pockets took my call first thing that morning, I asked if I could speak with the print shop over the phone to solve the problem more quickly, and he told me they could only be reached over email. I was told that even though I was assured it would print correctly that the print shop cannot tell if something will print correctly until it prints. This is a ridiculous statement— one does not have to watch 250 invitations, and 500 inserts print before being able to physically see such a glaring error such as the one that occurred with the font. As to their response on the print quality, they said the faded, poor ink coverage was within their quality standards. It is a shame that a business that probably made the money back to correct this mistake during the time it took me to write this review is so greedy. I have now switched to Envelopments, and I am VERY pleased.
Cards & Pockets says:
The service that we offer at C&P is to print directly from files as they are submitted to us. There are clear file set-up guidelines on our website explaining that fonts must be converted to outlines or paths before submission. When fonts are not properly embedded into files, they may not come out as anticipated in print.
Our staff urges each customer personally to order proofs of their files to test any specific concerns such as paper/print quality and also font results. When a proof is waived we unfortunately cannot guarantee satisfaction or provide replacements at no cost. Proofs are a tool for customers to make sure their files print the way they want, and also to give us an approved print that we can match for excellent final print results.
It is unfortunate that these prints didn't come out the way that the customer anticipated, and also that a resolution could not be reached. We take pride in providing excellent customer service and excellent quality for each print job that we complete. Our attentive staff is always happy to answer any questions and to also make suggestions for the best prints possible. In the rare case that we do make an error on a customer order, the error is corrected immediately and without question.
I ordered 160 Gold Signature Pocketfolds from Cards and Pockets. I swear they shipped almost immediately (okay, the next day- but still, that's fast). They arrived very quickly. They are even more beautiful in person than I could have imagined! They have this lovely shimmer to them and the paper feels very expensive. But actually they are incredibly reasonably priced. They are quick to respond to emails, and even left a nice little note on my receipt inside the package. They offer truly high quality products at such reasonable prices! I would've never been able to afford my dream invitations without them! I would recommend them to everyone.
Great place to get high-quality invitations and envelopes at a great price. You can order samples of everything so you can see the colors and quality in person (they take a little while, but totally worth the wait). I got my actual invitations from paper source, but saved over $300 in envelopes and liners by using this site.
Erin, Marcie, and John were all super quick responders to email and extremely helpful. It's so great to be able to pick and choose how much you want to DIY. We chose to have the print shop print our invites and inserts and assembled everything else ourselves. If you want gorgeous invites but don't want to pay top dollar, look no further. Fast, economical shipping. Great customer service. Beautiful product. Amazing color selection. Wide variety of options. Need I say more?
We ordered invites, with silver backing paper, as well as reply and direction cards from Cards&Pockets. Everything looked great! We got proofs first which I highly recommend, since it allows you to view the finished product and make any edits you need. The colors and quality were great and we're very happy with the print job!
Only comment is that the website isn't as intuitive as it should be. It took a while to figure out how to order specific samples and in order to have anything custom done you need to email a representative instead of being able to do it directly form the website.
Every other paper company ships their orders within 2 business days. This company often takes 6+ days to ship. They need to add more workers in their warehouse to expedite their processing time and keep their customers happy. They can not handle the workload and orders they receive. Go somewhere else if at all possible, so you can get your paper in a timely manner.
Cards & Pockets says:
Thank you for the feedback. It is one of our company's top priorities to improve our turnaround time for orders. We now happily offer Same Day Shipping on all non-custom items.
I bought my save the dates and all of the material to make my invitations from Cards & Pockets. They were easy to order from and all of my items arrived when expected and in perfect condition. The quality of the paper and envelopes exceeded my expectations and I got tons of compliments on how great my invitations looked. I would recommend Cards & Pockets to anyone looking for invitations. Love this company!
I ordered my envelopes, bellybands, and portfolios from this company. I did order samples first, which was great because I wasn't 100% sure about the quality or colors. The sample arrived within a few days of me ordering with free shipping. I really liked that they provided everything I requested and even included some suggestions and a quote based on my samples.
When I ordered the real things they came quickly and were just what I wanted. note: I did not order anything custom, so my order seemed pretty cut and dry. This is a great deal...
Cards and Pockets has been one of the worst companies that I have ever had to deal with. They have zero flexibility and refused to consider any type of accommodations due to a recent order for their 2x2 monogrammed cards. The "S" on the monogrammed cards appears to be an "F".
After speaking with 2 different people in their office all refused to help me because I did not order a sample.
As a result of this a have lost $100.00, and they would not even provide me with a discount for a reprint.
By far the worst company I have dealt with while planning my wedding.
I requested a sample that was supposed to have free postage. But when they arrived, my mail carrier told me that they hadn't put on any postage.... To get the card, I'd have to pony up $2. No big deal, but it seemed so cheesy, it left me with doubts. So, I called to give them a chance to apologize, credit the difference, etc.
Instead, the guy asked me to send documentation to prove I'd had to pay for the postage. Sadly, that made it clear that this company is incredibly cheesy. Definitely made me look elsewhere. Will try LCI and keep you posted.
Cards & Pockets says:
Thank you for the candid review. This simply should not have happened as you've explained and does not line up with our policies regarding shipping errors. Our sincere apologies for the mistake with your sample postage and poor experience with us. It is always our highest priority to ensure the best experience for our customers.
Great product, and at a great price. The templates are easy to use. The sent the free samples very quickly, same with the actual order. It was so easy!