VEI was awesome throughout the planning and day of wedding process! The limo was very clean (which made me happy!) Our driver was also very accomidating! He truely made it an enjoyable experience for both my husband and myself, as well as our bridal party!I highly reccomend VEI if you want a stress-free wedding day!
Since I started planning my wedding, VEI was very helpful in helping me coordinate my transportation needs. The staff was very friendly and patient as I tried to figure out what type of service fit my needs best. On the day of my wedding, the driver made me feel very comfortable and helped my girls and I calm our nerves before entering the church. He was very cordial and did a great job the entire day. I am very thankful that VEI was in charge of my wedding transportation, and I would most definitely recommend any bride who is looking for a reliable limousine company to go with VEI Limousine.
They were very helpful and professional. I cannot say enough about how relaxed and calm they were in every step of the process
We used VEI for both the bachelorette party and bridal party transportation on the wedding day. We had no problems at all. In fact, we changed the pick up time twice on the evening before the wedding, They were accommodating and called me at 10PM the night before the wedding to confirm they could make the change!
We were very happy with our choice to book VEI Limo. They were on-time and professional. Our limo driver was great in making sure that none of the guests saw me before the wedding, and he offered to hold and fix the train on my dress when he saw that my bridal party was busy with other last minute preparations. The only reason I took one star off the "Value" category is because the 3 hour minimum was more time than we needed them for.
When I saw the party bus at a bridal show, and met the owner, I was confident that we were going to use V.E.I. Limousine for our wedding transportation. We all had such an awesome time on the party bus!! We were even able to hookup our own music from our iPhones! The complimentary champagne that they provided when they picked us up from the church was such a great touch! Everyone cheered as we toasted to one another minutes after we became husband & wife. Our driver was very professional and friendly too! I would definitely recommend using VEI for your next big event!! ~Kate & Michael Baldasari
Loved the party bus. We spent so long looking for a BLACK party bus and Gil pulled through for us. The only thing I was not happy about was because of traffic we had overtime charges. Instead of pulling us to the side, it was announced in front of my entire wedding party cash was needed NOW in order to pay the o/t. Will have a chat with Gil about that, but overall was happy with everything. Would recommend them to anyone!
WE had a great experience!
VEI Limo had a swank party bus, in black as we requested. Our driver was very professional in a tux, great attitude, with a red carpet, and champagne. (I don't know how but he had my husband's and my favorite delicious champagne! Verdi!) The exterior was nice and waxed the inside was really cool and the ride was very smooth (talking both car and driver). Our driver even had some music to offer- dropkick murphey's to a bunch of drunkin' Irishmen, I could not have asked for anything more!
I had a positive experience with this limo company. We rented a party bus and it was beautiful! Exactly what we wanted. The driver was excellent!!!!! She was so helpful to me throughout the whole day. She was professional, kind and really was there to help my husband and I. We were really amazed about how she went above and beyond.
Not only on-time, Catrina was early and provided incredible service. She kept my wife at ease, guiding her through every phase from pick up to drop off at our reception. We weren't the only ones to notice and comment on how awesome she was. The guys in my wedding party made it a point to let me know how great she was doing... recommending (more like insisting) that I give an extra special gratuity. She definitely earned it, and if you can... request her!!
I would rate everything a 5 based on our wedding day experience. I couldn't based on the bachelor party experience. After being quoted a price, my guys were told they had to pay more for fuel surcharges... even though gas was below $2.00/gallon at the time. If our driver would have been an employee, it would brush it off as the guy trying to make more $, but it was the owner who drove us on the first leg of our journey.
We had hired VEI for our transportation. Our driver was very nice and on time. The only problems I had were-
1) AC in the limo was practically non-existent and our wedding was in June so we were sweltering. We asked for the driver to turn it up and he did but it never seemed to cool down enough
2) not enough drinks in the limo, it was june and HOT, we ran out of soda within 15 min and myself (the bride) did not get any soda or water, the wedding party had one drink each and it was all gone, lucky for me there was that free bottle of champagne.
3) the BIGGEST problem- we had booked a 14 passenger mega stretch, we originally had 13 in our party but two dropped out, we are VERY lucky they did, we had problems fitting all 11 of us (10 average sized adults and one 7 yr old flower girl) in this limo. We were kind of squashed. My dress was huge which didn't help, our flowers we had to toss on the floor. The groom and I didn't even get to sit in our own seat in the very back of the limo because we had to squeeze a party member in with us. Being squashed like that also made it hotter I suppose. I do not know what we would have done had there been 13 of us, we would have been pretty much screwed.
We rented the rolls royce for our car and the party bus for the bridal party. Our car was very hot (in the middle of july) but there was hardly any a/c. We got out of the church a little late and our driver was kind of nasty to us about leaving, we had wanted to go down the block to the beach for pictures and he more or less said that he had another wedding to do in 2 hours and we couldn't go to the beach so we were kind of dissappointed. The bridal party said they loved the party bus and when they got to the place, they ended up charging us for overtime anyway so we could've gone to the beach and gotten our overtime worth it.
We used V.E.I. Limos for 1 stretch and 1 shuttle.
The driver of the limo was very nice. He opened the door for us, helped me with my train, kept me out of sight until I walked down the aisle, and had the champagne toast ready for the end of the ceremony. However, we had to do some walking at the picture site after he dropped us off and did not come to pick us up when he saw us walking back.. just stood there waiting. That was annoying.
The driver of the shuttle was rude and talked on his phone while driving. He was also not on time, but to be fair, was not exceedingly late.
Something that did not really bother me and my wedding party, but I could see bothering some other people was: After we paid for our extra hours, the limo driver proceeded to hang around for about 15 minutes. Before we walked away, we saw him changing his shirt and, I think, cleaning out the limo. In this particular case, the headquarters for this company was only a few mile up the road... I didn't understand why he couldn't just go back there to do this.
After we booked V.E.I., I realized they are a bit more expensive than I originally thought. Unless your ceremony, pictures, and reception site (or at least 2 of the three) are at the same place, you will need extra hours. These are not cheap.. and must be paid in CASH the day of the wedding. Which, for some can be inconvenient.
V.E.I. Limo was the only vendor that I had any trouble with. We contracted for a 14-passanger party/limo bus to transport the wedding party to the photo location and then to the wedding location, and to then shuttle wedding guests between the hotel to the wedding location. While the limo drive was punctual, he was not very friendly. We were told that there would be champagne, soda, water and a red carpet, but we got none of those. The drive stressed the bride (me) out by asking "where are we going? do you know how to get there?" even though this had all been communicated to (and confirmed with) V.E.I. weeks ago.
The worst part was that at the end of the night, we contracted for V.E.I. to shuttle guests back and forth from the hotel until 12:30am. The wedding ended at 11:30, so we figured this would give everybody time to get home. However, the bride and groom were stuck waiting with the last wedding guests at 11:45, and the shuttle just never came back. Finally my brother called and made the guy come back, but he was not going to return otherwise.
In conclusion, while the greivances were not outrageous, I would not recommend booking this company.
We got a bus to transport the guys to the church and a stretch SUV to transport the girls to the church. Both vehicles were late; the guys' bus was 40 minutes late. When we called to ask where the drivers were, we were told that they couldn't find the driver and we were put on hold for 10 minutes. We were also told that the driver would space out the girls and fluff the bride's gown, and also have a red carpet and a champagne toast for us after the ceremony. None of this happened. Also, the air conditioning in the SUV was broken so we were very uncomfortable. In the end, we got where we needed to be but it was not the most pleasant experience.
Denielle & Joe
I found V.E.I on wedding wire and found there to be mixed reviews but gave them the benefit of the doubt and went with them anyway. I cant say I was completely satisfied. I understand that the contract has specified times and things happened but to go up to the bride when there is a million things going on in front of the entire bridal party and say that we are 15 minutes over the alloted time and we now have to pay overtime was not in the best taste. I feel like the driver could have handled that situation better. I also called their office on Saturday when our party bus was not at the hotel when it was suppose to be and I was put on hold for 10 minutes without ever talking to someone so I hung up and called back and spoke to someone right away to find out where the driver was - why was I on hold for so long then was able to speak to someone right away? I dont think the customer service was at the level it could have been. And lastly, we rented a party bus to have a 'party' environment for our bridal party - when we got on the bus there was no music, no tv and the AC was blasting so high we all were freezing! V.E.I prides itself on being a full service limo business but I did NOT feel like I got the service I was originally expecting. My driver did not help with my dress, he did not 'roll out the red carpet', - he didnt add any extra service at all - he basically drove the bus and annoyed the bride - not the quality of service I had expected.