A-1 Limousine

We had a great experience with A1. Our driver was kind, the vehicle was great and they even shuttled us back to our hotel in hurricane! Additionally, I was pleasantly surprised to see that they credited me for not using the shuttle for the entire amount of time that we had originally paid for!

After reading other peoples' reviews, I don't know what went wrong here, but I am EXTREMELY disappointed with A-1 Limousine's services. The limo, in fact, was the most disappointing vendor of our wedding day. 1) Upon arrival to my parents' residence, the driver knocked over a post at the end of their driveway. At an already very stressful time, my father (in his tuxedo) had to go running out into the yard to direct the driver and then dig the post back into the ground. 2) As soon as my bridal party and I got into the limo, the driver began asking where we were going and for directions. Throughout the entire day, he had the partition down asking for directions. I had to constantly yell above the sounds of the air conditioning to be heard as well as scoot up to the front of the car to hear what he was asking. 3) I had made a slight schedule change the week prior and the driver was completely unaware of the adjustment. And, of course, he didn't know how to get there. 4) Perhaps the most shocking error of all, when he was to bring me and my husband to the venue (the one time he had the partition up not asking me how to get places), he wound up bringing us to a UPS facility. He had to stop and ask for directions from the security guard as to how to get to the venue and even when he got there, he forgot the names of his passengers (he in fact, called my husband by the wrong name the entire day) and could not tell the gatekeeper who we were (so that we could be admitted) and then when we finally were able to get through, he didn't know which building to go to. I was promised professionalism and quality service. What I received was anything but. The limo service was perhaps the most stressful part of the day for me and unfortunately, my mind keeps going back to how disappointing the service was. I have emailed them with my complaints and to discuss the extra charges for being outside of the contracted time (due to the driver getting lost) and have not yet heard from them. Very disappointed and would not recommend. UPDATE: it took several days for them to work out a refund. I was constantly told they would call me in "15 minutes with a decision" and would then wait 12 hours. Eventually I got part of the refund I requested but the remainder of it I had to dispute with my credit card company. Most definitely would not use their services again. Completely unprofessional and did not treat me with the kind of service they promise.

A-1 Limousine is by far the best Limo Service. I never seen a limo driver so helpful to a bride on a rainy day. A-1 was very quick in responding to calls or emails. You will not be disappointed in going with A-1 Limousine

A1 Limo was great! We had to bus 75+ guests from Princeton to Somerset over the course of the day and A1 not only made it happen seamlessly but made it enjoyable & comfortable for our guests. Yes - enjoyable to be on a bus! From planning to execution A1 was professional and helpful. THANK YOU!

We were very happy with the vehicle itself and the driver was very professional in his dealings with us the day of. However, we did have several issues. First, we chose them because of an advertised price, yet we ended up paying over twice that amount with all the fees and overtime charges not listed. We also had a dispute with the timing, the driver took a lot longer to get from the ceremony to the reception site, and put in that he dropped us off later than we actually did (He wrote that we dropped us off two minutes before our cocktail hour ended, even though we were there long enough to socialize, eat and have a drink) and also stated that we had wanted him to do extra services like shuttle between the reception and the hotel for an extra half an hour when that was never discussed. He also stayed longer filling out paperwork and forms on our dime. As a result they tried to charge us an extra $200 for overtime. We were able to reach an agreement regarding this, but we found it rather unprofessional.

Every bit of our experience working with Josh was fantastic. He truly listens to your needs, matches you to the best vehicle and sets your expectations right away. His customer service is top notch! Our driver was incredibly nice, very patient and accomodating. He knew the area well and was extremely polite to our guests. I would use A-1 again and would recommend them highly to anyone looking for transportation services of any kind.

Communication was great and pricing was best we had found in the area for a limo bus. I was also lucky to win a gift card at a local wedding show that we could use toward our wedding limo. The driver was a bit rough on the breaking as some of our passengers expressed to us. Aside from that the ride was comfortable. There were two kids on board and they stress the use of child safety seats if they are riding along. We did find there are some differences when the vehicle is based in NJ or PA so be sure to check these details when booking to avoid any surprises on arrival.

Josh was excellent. very flexible, and worked with us to make everything perfect. Thanks again!

everyone here is so nice and professional. They arrived when they said they would and stayed later than they had to. The limo was so clean and well stocked. I even got an upgrade when they made a mistake calculating space. I was very impressed and I highly recommend!

After talking with Joshua at A-1 Limousine regarding leasing a limousine, a party bus and two large busses for my son's wedding, I knew everything was going to be taken care of. Joshua asked and answered questions that I never thought of. He as well as his drivers were both professional and courteous. I would highly recommend using A-1 limousine for your wedding.

I hired A-1 Limosine to transport our guests (about 150 people) to our wedding reception. Coordinating transportation to the reception site was probably the most time-consuming and stressful aspects of the planning process. For one, the reception site was only accessible by a long, windy, one-way road and impossible for large busses to access. Josh Turchin, Sales Rep with A-1, was one of the most qualified, competent, and genuinely kind people I had the pleasure to work with during the planning process. Not only did Josh take the time (on multiple occasions) to talk through the schedule & coordinating details, but also drove to the site (twice) to make sure the busses would fit down the road. Though I'm a bit embarrassed to admit this, I actually emailed Josh at 12:30 am the night before the wedding (or the morning of, technically) to make a last minute pickup change for one of the vehicles. He emailed me back a half hour later confirming the changes. He took it upon himself to make sure everything went as smoothly as possible the day of the wedding. And you know what? It was the best day of my life. And even better not having to worry about transporting our (tipsy) friends & family from point A to point B. Thank you so much to Josh Turchin, and A-1 Limosine, for going above and beyond.

Everyone we worked with, from the first stages of planning to being dropped off at the airport, was very helpful and professional. It was a great experience and we would use A1 again.

The perfect Choice! They really worked with my budget and were so friendly!

My husband and I chose A1 Limousine for all of our wedding transportation (3 large buses, 1 limo for the full day and 1 town car) and we were absolutely thrilled with every aspect of their service, right from the beginning. Before we booked, we did extensive work to compare pricing, and we found A1 to be the most competitive. What was even more appealing than the great rates, though, was definitely the service! Our sales consultant was incredible! He worked with us to figure out an ideal mix of vehicles, suggested extras that we hadn't thought of (like reserving parking spaces in front of the hotel) and was always looking out for us. He was quick, reliable, and it was obvious that he cared about everything being perfect (which any bride can appreciate). On the day of the wedding, all of the vehicles arrived on time and knew exactly where to go - there were absolutely no problems. We would enthusiastically recommend this company to anyone planning a wedding or large event. The level of service was impeccable and the prices were competitive - we couldn't have asked for more.

Complete professionals from start to finish. The driver was on time and everything flowed smoothly for us. AAA discounts also applied which was helpful when trying to manage costs.