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Shane Co.

Services:

Jewelry

Your friend in the diamond business!
Phone: 866-467-4263 
Serving Worldwide
 
Overall Rating
2.5 out of 5.0
Quality of Service:
2.5/5.0
Responsiveness:
2.5/5.0
Professionalism:
2.5/5.0
Value for Cost:
2.5/5.0
Flexibility:
2.5/5.0
 
2 Total Reviews
 
Private User
Wedding: 7/4/15
0.0 out of 5.0
Quality of Service:
0.0/5.0
Responsiveness:
0.0/5.0
Professionalism:
0.0/5.0
Value for Cost:
0.0/5.0
Flexibility:
0.0/5.0
My fiance and I went into Shane Co. because we had heard some great things about what they can do. As we walked in we stood around for about 5 minutes (there were only a couple people in the store (maybe 6 people) and quite a few associate standing around talking) before my fiance asked if someone could help us. The women rolled her eyes at us as she came over, she asked our budget and sighed (it was only $1,000) as she pushed us onto another associate who was already helping another couple. Again we stood around waiting for someone to help us. When the second associate finally came over she spent two minutes with us asked us what we wanted then walked away to help the other couple. When she finally came back (five or so minutes) she slapped three rings down that didn't come close to what we had described. I wanted diamonds down the band and a single stone, she brought a three stone (way out of our budget) with a plain band. She didn't even wait to show us the bands she brought, just threw them down and walked back to the other couple. When we finally got her attention for more than a couple seconds we asked the possibility of a custom band using two diamonds that I own. She again sighed at the thought, and told us that it wasn't possible and took the rings she had brought away. After this we were so tired of this place we left and decided to check out Fred Meyer Jeweler instead. We were blown away by the service and went back for our wedding bands as well.
Chelsi
Wedding: 7/7/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Oops! I wrote a review about the wrong ShaneCo!! They were SUPER helpful to me when I was picking out my ring! Not pushy, but helpful. My ring is perfect and I am very impressed with their service!
 
 
Find Shane Co. reviews from newlyweds in South Jersey that used Shane Co. for wedding Bridal Shows services.